Check Out TLCMH New Products
Frequently asked questions
Is the Mail Club a substitute for therapy or professional counseling?
No. The Think Like Christ Christian Mental Health Mail Club is designed to provide spiritual encouragement, psychoeducation, and faith-based tools to help you renew your mind. It is for educational and spiritual purposes only and is not a substitute for professional psychological, psychiatric, or medical advice, diagnosis, or treatment. If you are experiencing a mental health crisis, please consult a licensed professional or go to your nearest emergency room.
How does the monthly subscription billing work?
When you join the Mail Club, you are signing up for a recurring monthly subscription. Your credit card will automatically be billed $12.00 on the 5th of every month. This gives us just enough time to carefully prepare your envelope before our monthly shipping day!
When will I get my order?
All monthly mailers are shipped out together on the 15th of every month. If you subscribe for the first time after our monthly cutoff date (the 10th), your first mailer will automatically be scheduled for the following month's shipment so you never miss a beautifully prepared envelope.
Will I get a tracking number for my mailer?
To keep this subscription as affordable as possible for our community, all mailers are sent as beautiful, flat envelopes via standard USPS First-Class letter mail (using a regular postage stamp). Because of this, no tracking numbers are provided.
How long does shipping take?
Once dropped in the mail on the 15th, standard letter mail typically takes 5 to 8 business days to arrive in your mailbox. Because the postal service can occasionally experience delays, please allow up to 14 days for your mailer to arrive. If it has been more than 14 days since the 15th and your envelope hasn't arrived, please reach out to us!
How do I cancel my subscription?
We would love for you to stay, but you can absolutely cancel your subscription at any time, for any reason! You can cancel by logging into your customer account on our website or by emailing us directly. To avoid being charged for the upcoming month, please make sure you cancel before your billing date on the 5th.
What is your refund policy?
Because you can cancel your subscription at any time, we do not offer refunds on boxes that have already been billed and processed. If you forget to cancel before the 5th, that month's mailer will still be shipped to you, and your cancellation will go into effect for the following month.